Guides and best practices

Practical ideas for building better feedback workflows.

Learn how to launch surveys that are easier to share, easier to act on, and better aligned with live teams, customer programs, and embedded experiences.

NPS and satisfaction guides Survey strategy Response design

What you will find

Launch guides

How to structure surveys people actually finish.

Measurement guides

How to read scores, comments, and patterns without overcomplicating it.

Workflow guides

How to connect sharing, follow-up, and response review in one process.

All guides Features Customer and Team Feedback Events and Workshops Embedded Product Prompts

Features

How to Set Up Kiosk Mode for Walk-Up Feedback

Features Featured

How to Set Up Kiosk Mode for Walk-Up Feedback

Use kiosk mode to turn a public survey or chain into a self-resetting feedback station for tablets, booths, front desks, and event exits.

kiosk tablet walk-up

Apr 11, 2026 5 min read

Events and Workshops

How to Run Live Event Feedback with QR Codes and Presenter Mode

Events and Workshops Featured

How to Run Live Event Feedback with QR Codes and Presenter Mode

Use Conejo to run live event and workshop feedback with QR codes, presenter mode, guided follow-up, and immediate dashboard review while the room is still engaged.

events workshops presenter mode

Apr 11, 2026 5 min read

Customer and Team Feedback

How to Launch an NPS Program with Follow-up Branching

Customer and Team Feedback Featured

How to Launch an NPS Program with Follow-up Branching

Build an NPS workflow that goes beyond the score by branching detractors, passives, and promoters into the right follow-up and review process.

nps follow-up branching customer feedback

Apr 11, 2026 5 min read

Embedded Product Prompts

How to Embed a Survey Inside Your Product or Portal

Embedded Product Prompts Featured

How to Embed a Survey Inside Your Product or Portal

Keep feedback inside the experience people are already using by embedding surveys and dashboards into products, portals, and controlled client environments.

embed dashboard embed product feedback

Apr 11, 2026 4 min read

Features

When to Use a Survey vs a Chain vs a Dashboard

Features

When to Use a Survey vs a Chain vs a Dashboard

Use this guide to decide whether your workflow should start as a simple survey, a branching chain, or a dashboard built for team review.

survey vs chain dashboard guide workflow design

Apr 11, 2026 4 min read

Features

How to Use Password-Protected Surveys, Chains, and Dashboards

Features

How to Use Password-Protected Surveys, Chains, and Dashboards

Use this guide to decide when password access is the right middle ground for surveys, chains, and dashboards instead of public, embed-only, preview, or private modes.

password access access modes private vs public

Apr 11, 2026 6 min read

Features

How to Use Chain-Local Surveys and Chain-Only Steps

Features

How to Use Chain-Local Surveys and Chain-Only Steps

Use this guide to understand when a survey should stay shared, when it should be chain-only, and when it should belong to one chain as a chain-local step.

chain local surveys chain only steps survey availability

Apr 11, 2026 5 min read

Features

How to Go from a Simple Survey to a Guided Chain

Features

How to Go from a Simple Survey to a Guided Chain

Use this guide to recognize when a simple survey has outgrown itself and how to upgrade into a chain with only the branching and extra steps you actually need.

survey to chain branching upgrade guided workflows

Apr 11, 2026 5 min read

Events and Workshops

How to Set Up Presenter Mode for a Live Screen

Events and Workshops

How to Set Up Presenter Mode for a Live Screen

Use Conejo presenter mode as a clean live-screen workflow with an obvious audience action, a planned reveal moment, and a smooth transition into review or discussion.

presenter mode live screen qr code

Apr 11, 2026 5 min read

Customer and Team Feedback

How to Route Detractor Recovery After an NPS Response

Customer and Team Feedback

How to Route Detractor Recovery After an NPS Response

Use Conejo to collect detractor responses, branch into the right recovery prompt, and move the output to the team that owns follow-up.

detractor recovery nps follow-up routing

Apr 11, 2026 4 min read

Events and Workshops

How to Use QR Code Feedback for Events and Booths

Events and Workshops

How to Use QR Code Feedback for Events and Booths

Use QR codes as part of a live event workflow by matching the scan experience to the room, booth, or exit setup and keeping the first prompt fast.

qr code feedback events booths

Apr 11, 2026 5 min read

Customer and Team Feedback

How to Compare Repeated Survey Runs Over Time

Customer and Team Feedback

How to Compare Repeated Survey Runs Over Time

Build a repeated-run survey workflow that keeps the benchmark stable, adapts the supporting detail where needed, and helps teams review trend without overreacting to one cycle.

repeated surveys trend analysis benchmark question

Apr 11, 2026 4 min read